Why are my uploads failing?

This is almost always caused by one of the following issues:

  • Your "custom/uploads" and/or "admin/sd-system/attachments" folders are not writable. Set permissions to "777" on both and try again.
  • The file type you are uploading is not a permitted file extension. Edit permitted extensions from "Integration > Options > Allowed Upload Extensions?".
  • Confirm with your web host that:
  • Your server's allowed file upload size setting is high enough for the size of the files you are trying to upload (setting = "upload_max_filesize")
  • The temp upload directory is set in php.ini (setting = "upload_tmp_dir")
  • modSecurity is allowing uploads

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Published on 2013/03/03.
Last updated on 2013/09/05.

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