When I try to save, the loading image just lingers but nothing happens.

This is almost always caused for one of the following reasons:

  • Your program URL in your config file is wrong, or doesn't match the correct URL format. For example, if you are accessing your site from "www.yoursite.com" but the program was installed to "yoursite.com", you will need to update the URL in your web browser to proceed. Contact us for more information on updating your mod_rewrite rules to force one rule.
  • Your program URL in your config file is set to use SSL (https://) but you are accessing the control panel without using the "https://" protocol, or vice versa. To resolve this, you need to open and edit the "sd-system/config.php" file to ensure that the URL to the program is using the correct protocol.

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Published on 2013/04/17.
Last updated on 2013/07/12.

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